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Mercure Store welcomes all questions, suggestions and comments regarding our products, our site and our services.
Please kindly use the following form and select the subject that corresponds to your requests. A Concierge Service Representative will respond within 24 hours.
If you would prefer to speak with a Concierge Service Representative, you may call +33 1 41 51 55 14 or chat live Monday - Friday 8 AM to 7 PM CET.
In application of the French law of 6 January 1978 relative to information technology, computer files and freedom, you have the right to access, to modify and to delete your personal information. All requests and claims should be addressed to: Mercure Store /HOTELSATHOME - 163 rue de la Belle Etoile - Business Park Paris Nord 2 – Bât 6B - 95700 ROISSY EN FRANCE - France.